Welcome to KupwaraCart, operated by Lone Software Innovations Private Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website, customer mobile application, and related services.
1. Information We Collect
We collect several different types of information to provide and improve our service to you:
Personal Data: When you register, we collect your name, email address, phone number, and address details.
Device & Location Data: To facilitate accurate 15-to-45 minute express deliveries and provide local features (like Cash on Delivery radius checks), we request access to your device's precise location and collect device identifiers.
Transaction Data: Details about payments to and from you, order history, and wallet cashback transactions.
2. How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our express delivery Service.
To process and successfully deliver your orders from nearby local shopkeepers.
To manage your registered account and verify your identity via OTP.
To communicate order status, seller status, and delivery rider locations.
To provide live map tracking for your active orders.
3. Disclosure of Your Information
We do not sell your personal data. We may share necessary information with:
Delivery Partners: To fulfill your order, we share your delivery address and contact number with assigned delivery riders.
Service Providers: Payment gateways (Razorpay) and cloud infrastructure providers under strict confidentiality agreements.
Legal Requirements: If required by law or in response to valid requests by public authorities.
4. Account & Data Deletion Rights
You have the right to access, update, or delete your personal information. You can manage your profile in settings or request account deletion via our Delete Account Page.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company Name: Lone Software Innovations Private Limited